Not resolved

I went in for an appointment for my first bra fitting on March 12.I had a fairly good experience, although it seemed the fit specialist wasn't really hearing my concerns with fit.

I explained before she even started that I had problems with straps falling down because I have narrow shoulders, and I prefer racerback. Unfortunately those are hard to find in my size. I ended up purchasing a bra, spending over $150, mostly because I felt pressured to do so. I wore it that evening and the next day.

I sent my specialist an email thanking her for her time and asking if she had any suggestions since I was having a problem with the straps falling and it was uncomfortable. I waited three weeks and got no answer. So I went to the intimacy website and sent an email to customer service with my concerns and the fact that I got no response from the specialist. That was three weeks ago, and I still have had no response.

I am not asking for a refund or exchange, I knew the policy when I made the purchase. I would just like an acknowledgement to my emails and perhaps a suggestion of what I might do to help with my problem. I definitely will NOT be returning to any of their stores. For the amount of money I spent on the one bra I purchased I expected some sort of customer service.

I would not recommend this place to anyone at this point.Be warned.

Monetary Loss: $150.

Had an Experience with Intimacy?

Write a review


Terms of Service
Post Comment

You May Also Like

Fashionmia - Fasionmia Great products and good prices Fashionmia " amazing! you can trust. they sale all type of fashion dress. and very reasonable prices, Some Item is very cheap ,you can not believe. First time i ordered clothes..." Read more Modlily - What a scam!!!!!! Modlily "I should have know better, but I didn't realize it was coming from china, my husband and I are renewing our vows on valentines day which is our anniversary. I..." Read more Modlily - NOT CASHMERE Modlily "I purchased a CASHMERE sweater from Modlily. A week later, I received a cheap cotton knit sweatshirt. When I complained and sent pictures I was told, "our price..." Read more Modlily - TERRIBLE PRODUCTS Modlily "Last week I ordered a cute sweater. Easy right? Nope. It arrived yesterday (from china) and it is not at all what was pictured on the web site. I am..." Read more Morgan Properties - Vineland Village in Vineland NJ Morgan Properties "We moved in August 8 we moved from Oklahoma for our job. I went on line to look for places to live which I always do since we are in..." Read more Gearbest - Changed price - have to pay more than advertised Gearbest "I bought a smartwatch. It was advertised as RM68.28. shipping is RM14. When in the payment page, I selected to use my GB wallet, which RM79, click to use GB..." Read more Anderson Duff Attorney Lawyer Revision Legal Revision Legal "Anderson Duff stole trust fund money from my grandfather. He is a lying, dishonest charlatan. My grandfather is now dying because he isn't able to pay for surgery. A truly..." Read more Little Caesars - NEGATIVE MARKETING FOR LITTLE CAESER'S PIZZA Little Caesars "To person who verbalized the negative nature of this described Little Caesar Commercial; I agree with you. This commercial is absolutely the most thoughtless regarding Father & Son. There is..." Read more